Question 1

How fast does Virtual Data Room Secudo start up?

Accepted Answer

From the moment the contract is signed (initially a scan is enough), we start the project within a few minutes.

Question 2

Is technical support offered when working with VDR Secudo?

Accepted Answer

The efficient implementation of each project is supervised by a dedicated Customer Manager, who can be contacted at every stage of the project by e-mail and telephone. Depending on the chosen version of the system, 24/7 support is possible.

Question 3

Can I use the test version of the SECUDO VDR solution?

Accepted Answer

Before making a decision, each potential customer can use the free, trial version of the SECUDO VDR system for 7 days or longer if needed.

Question 4

Can I grant users read-only access to documentation?

Accepted Answer

Yes. Virtual Data Room SECUDO has advanced 8-step file permissions: upload file, download original, download PDF, print file, download encrypted PDF, view file, SPY VIEW (restricted view), no file access.

Question 5

Is it possible to upload the entire document structure to the VDr Secudo  system?

Accepted Answer

The system allows you to upload the full document structure using the Drag & Drop function.

Question 6

Does VDR Secudo  automatically indexes documents?

Accepted Answer

The system automatically gives indexes for documents, while the client can turn this off at any stage of the project.

Question 7

What document formats can be uploaded to the Secudo VDR system?

Accepted Answer

Virtual Data Room Secudo guarantees support for a wide range of over 40 different file formats, e.g. PDF, XLS, XLSX, XLTX, XLSM, CSV, ODS, DOC, DOCX, RTF, TXT, ODT, PPT, PPTX, GIF, JPEG , PNG, VSD, DWG, XPS, XPS.

Question 8

Is the system available globally, around the clock? "

Accepted Answer

The SECUDO VDR system is available globally, around the clock. Availability (SLA) is 99.95%.

Question 9

How many languages is VDR Secudo available in?

Accepted Answer

The system currently has 5 language versions: Polish, English, Czech, French and German.

Question 10

Can a user be granted temporary access to the Secudo system?

Accepted Answer

Each user can restrict access to the system until a specific date. Moreover, at each stage of the project implementation, it is possible to deactivate and reactivate the user.

Question 11

Is it possible to upload more than 1 GB of documents in the START version VDR Secudo?

Accepted Answer

There is no data upload limit in any rate plan. For each pricing plan, we have an attractive offer for each additional 1 GB of data uploaded.

Question 12

Do documents in the VDR Secudo system have a watermark?

Accepted Answer

Each document uploaded to the system receives an automatic and dynamic watermark. It consists of: name and surname of the user, his e-mail address, IP address, project name, date and time, special text that can be entered by the project administrator, e.g. Don't copy. The administrator can change the color, font, font size, transparency and the content of the watermark.

Question 13

Does VDR Secudo  have the option to enable two-factor authentication?

Accepted Answer

Two-factor authentication (2FA) can be enabled in any data room. This means that logging in will take place not only with the login and password, but also with the use of a one-time code sent via SMS.

Question 14

Is it necessary to download additional plugins to use the Secudo  VDR system? "

Accepted Answer

You don't need to download any additional plugins to use VDR Secudo.

Question 15

Can I receive notifications about new documents from the Secudo VDR system?

Accepted Answer

Each system user can enable e-mail notifications about new documents in the system and about new questions in the Q&A section.

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Virtual Data Room - FAQ

How fast does Virtual Data Room Secudo start up?

Is technical support offered when working with VDR Secudo?

Can I use the test version of the SECUDO VDR solution?

Can I grant users read-only access to documentation?

Is it possible to upload the entire document structure to the VDr Secudo system?

Does VDR Secudo automatically indexes documents?

What document formats can be uploaded to the Secudo VDR system?

Is the system available globally, around the clock? "

How many languages is VDR Secudo available in?

Can a user be granted temporary access to the Secudo system?

Is it possible to upload more than 1 GB of documents in the START version VDR Secudo?

Do documents in the VDR Secudo system have a watermark?

Does VDR Secudo have the option to enable two-factor authentication?

Is it necessary to download additional plugins to use the Secudo VDR system? "

Can I receive notifications about new documents from the Secudo VDR system?

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